Ensure business continuity with global, always-on support
Deliver peace of mind and assurance to travelers. Guarantee rapid resolutions for every trip disruption, inquiry and emergency with 24/7 multi-channel assistance.
Trip.Biz has been very responsive and adaptable... We value the transparency and wide range of content Trip.Biz offers for our global travel program.
—— Sharon Chan
Travel Manager, Sea
Trusted by 1,000,000+ companies worldwide
Experience peace of mind with world-class travel program support
Drive Resolution
Connect travelers with experienced agents via the live chat, email, or phone to resolve booking issues and resume business activities without delay.
Deliver Coverage
Provide consistent support across all time zones by assisting travelers in local languages to ensure clear communication and effective problem resolution.
Safeguard Travelers
Real‑time traveler location visibility and proactive management of SOS emergencies to fulfill duty of care obligations.
Resolve disruptions instantly with AI-empowered human support
Handle flight cancellations, delays and hotel issues with priority rebooking services, mitgating impact on critical business meetings and schedules.
Maintain high service standards
Monitor support interactions rigorously to ensure strict Service Level Agreements (SLAs), analyzing feedback loops to continuously improve travelers' experiences.
Provide concierge-level executive care
Deploy dedicated support lines for executives and VIP travelers, ensuring high-touch service for complex itineraries, special requests, and last-minute changes to maintain maximum productivity on the road.
Explore Trip.Biz ONE
Streamlined Workflows
Get faster approval & booking experience
Booking Services
Enjoy global travel content with huge breadth and depth
Reporting Insights
Drive cost savings and policy improvements
